Evening Supervisor and Coordinator of Library Operations

Location: Hickory, North Carolina 

Working hours: Sunday-Thursday, 1-10 p.m. during the academic year

Oversees evening library services and contributes to excellence in library services through maintaining and providing detailed budget information and control, processing payroll documents, accurately acquiring print and media materials using the Integrated Library System (ILS), accurately cataloging and managing library resources using the ILS, managing interlibrary lending and borrowing (ILL), maintaining holdings in the OCLC union catalog and providing general office management, and duties as assigned by the dean. 

Works effectively with faculty, staff and student assistants to ensure the advancement of the library’s mission and vision and to support student success and retention initiatives. Operates within the guidelines of applicable laws, national library protocols and university and library policies and procedures.

Diversity, Equity and Inclusion

Diversity, equity and inclusiveness are integral to the college’s commitment to excellence in research, engagement and education. We are particularly interested in candidates who have demonstrated experience engaging with diversity through activities such as fostering an inclusive environment, working with students from diverse backgrounds and/or incorporating diverse perspectives in research and teaching.

Specific Job Functions

Evening Supervision: Manages library staff and services in the evenings

• During the fall and spring semesters, current work hours are afternoons and evenings. Sunday through Thursday, 1:00 p.m. to 10:00 p.m. Summer and intersession work hours are 8:00 a.m. to 5:00 p.m. Work hours are subject to change in future years.
• Provides assistance, oversight and some training to the library’s student library assistants (SLAs) during evening hours
• Assists patrons as needed with basic circulation and reference needs, referring substantive requests to librarians
• Collaborates with the student success unit on campus to support operations and services that promote student success  

Budget: Manage budgetary functions

• Serves as the liaison to the business office, human relations office, maintenance and housekeeping on most library matters
• Monitors expenditures, seek economies, advises the director of pending issues and assists the dean in the planning of annual budget projections or requests
• Reconciles official budget reports with internal records to ensure that charges are accurate and assigned to the correct object code in collaboration with the dean
• Submits invoices to the business office for payment
• Oversees payroll process for hourly workers

Coordinator of Library Operations     

Acquisitions: Manage all new book and media acquisitions, including gifts, serials and standing orders

• Verifies orders, checks for duplication, determines availability and best source
• Creates order and item records in Integrated Library System (ILS) acquisitions module, assigning to appropriate funds
• Creates and transmits purchase orders electronically or by mail
• Verifies condition and accuracy of items delivered and completes the ILS order record
• Works with vendors to resolve any problems in collaboration with the dean
• Manages payments and accurate records for subscriptions to electronic resources in collaboration with the dean
• Works with appropriate librarians on any Patron-Driven Acquisition (PDA) plan to ensure sufficient funds available for purchases made in collaboration with the dean

Cataloging: Add to, maintain and withdraw all print and media materials from library catalog

• Performs copy and original cataloging using the ILS, OCLC and standard cataloging protocols such as LC, AACR2 and MARC
• Cataloging includes additions of books, media, standing orders and gifts, as well as withdrawals and changes to location or other data
• Collaborates with other staff to coordinate procedures with acquisitions and processing
• Continually updates and corrects Rudisill Library holdings in OCLC union catalog

Serials Records

• Creates check-in records for periodicals in the ILS serials module; ensures timely check-in of periodical issues and claims missing issues as needed
• Maintains accurate record of physical holdings changes in serial titles
• Updates serials holding information in OCLC and other consortia serials listings as needed

Interlibrary Loan

• Works closely with library patrons and other libraries to provide responsive and effective interlibrary loan service
• Learns and follows copyright regulations and other standard ILL protocols. Serves as library contact with the Copyright Clearance Center as needed
• Utilizes the OCLC union catalog, OCLC ILL software, ILS catalog/circulation and several other specialized databases to carry out verification, determine holdings and process requests
• Retrieves physical items, makes photocopies or scans and sends lent materials by mail; processes and returns received materials; and runs daily reports of requests
• Notifies patrons to ensure that borrowed materials are picked up and returned
• Processes ILL-related invoices and payments
• Retrieves ILL statistics for annual report and as needed
• Supports all librarians on ILL system and coordinates as required with all university libraries

Course Reserves

• Processes course reserves
• Works with faculty on determining where to place electronic reserves within Canvas
• Reviews requests for placing articles and electronic materials on reserve to ensure that copyright guidelines are followed. Obtains permission and processes payments through the Copyright Clearance Center on occasion as needed.
• Coordinates as required with Asheville and Columbia libraries

General administrative support

• Monitors office and library supplies; orders materials as needed
• Troubleshoots and provides for the general maintenance of printers and copiers
• Screens requests for use of all reservable library rooms in collaboration with the dean; maintains events on a shared library calendar and prepares "Reserved" signs for all rooms as appropriate
• Monitors building conditions and reports issues to the maintenance office

Additional Duties and Tasks

• Contributes to special library projects as needed
• Keeps up to date with basic library services and technology tools (website, online catalog, databases, etc.), requesting additional support or training when needed
• Takes advantage of appropriate training/professional development opportunities relevant to position responsibilities, especially those offered in-house or online
• Fulfills university expectations for campus or community participation

Required Knowledge, Skills and Abilities

• Bachelor’s degree required
• Minimum of 3 years of full-time employment, preferably including experience with office management, a library environment and technical services processes
• Strong computer literacy, including fluency with MS Word, Excel and the Internet
• Experience with library catalogs, online databases, integrated library systems, interlibrary loan systems and other library technology
• Superior ability in book-keeping, record-keeping, general office skills
• Ability to maintain professionalism in varied situations, often interacting with faculty, staff and external contracts
• Honesty, integrity and intellectual aptitude
• Strong commitment to excellent user services
• Very good communication and interpersonal skills
• Ability to work independently, seek guidance when needed and collaborate with other members of the library staff

Application Process

While completing the application, candidates will be prompted to submit a:

• Letter of application specifically discussing how one’s professional experiences and perspectives relate to the needs of the position.
• Resume or Curriculum vitae, including the names and addresses of three references

The university’s mission, vision and values statements may be reviewed on the university's About page. To ensure full review, completed applications must be submitted by September 16, 2024, and the search will continue until the position is filled. Any questions regarding the position or the search process should be submitted electronically to the interim dean of the Lenoir-Rhyne University Libraries, Dawn Behrend, at dawn.behrend@bagmakerblog.com.

About the Libraries at Lenoir-Rhyne University

The libraries' vision is to be the destination for information for our communities. In support of the university's mission, the Lenoir-Rhyne University Libraries provide exceptional physical and virtual environments to engage our communities in learning.  

About Lenoir-Rhyne University

Lenoir-Rhyne University is a co-educational, private masters comprehensive liberal arts institution founded in 1891, with its traditional campus located in Hickory, North Carolina, a town of more than 40,000. The university has additional campus centers in Asheville, NC, and Columbia, SC, which include the Lutheran Theological Southern Seminary (LTSS). Situated in the foothills of the Blue Ridge Mountains, Lenoir-Rhyne is less than an hour’s drive from Charlotte, and the Hickory–Lenoir–Morganton Metropolitan Statistical Area has a population of about 365,000. 

The university now offers more than 50 undergraduate and 30 graduate degree programs to approximately 2400 students. Lenoir-Rhyne University seeks to liberate mind and spirit, clarify personal faith, foster physical wholeness, build community, and promote responsible leadership for service worldwide. Affiliated with the Evangelical Lutheran Church in America (ELCA), Lenoir-Rhyne promotes diverse campuses open to people from all religious and non-religious backgrounds. Please visit our About page to learn more about the university.

Notice of Non-Discrimination and Equal Employment

Lenoir-Rhyne University does not discriminate based on race, color, national origin, citizenship, religion, political affiliation, age, marital status, sex/gender, physical or mental disability, genetic information, pregnancy or veteran status in any educational programs and activities, including admissions. Lenoir-Rhyne’s policy of nondiscrimination and equal opportunity extends to all aspects of employment, including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits. Lenoir-Rhyne is committed to providing an environment that promotes nondiscrimination, equal opportunity and inclusion for faculty, staff, students, contractors, volunteers and visitors.

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